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Q Are you a factory or a trading company
A We are a professional factory in China that produces air shock absorbers. We were established in 2014 and are located in Linyi City, Shandong Province
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Q Do you have ISO9001
A We have IATF16949 and ISO9001 certifications
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Q How long does your warranty last
A 12 months from the date of shipment
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Q How long is the delivery time
A We will reply based on the specific order quantity, and normal orders will be delivered within 30 days
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Q Is it possible to customize packaging
A Packaging can be customized according to customer needs
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Q Is there a minimum order quantity requirement
A Generally, there are 10 shock absorbers per model and a minimum order of 50 steam drums
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Q Can shock absorbers be branded with logos
A Yes, laser marking can be done according to the specific needs of the customer
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Q How to solve quality problems
A Our company has a traceability code on the label or product of each product. For problematic products, customers need to provide specific problem videos or pictures, as well as pictures of the batch number. After verification, our company will provide replenishment processing
